Documentation and Support

Getting Started 2

• Welcome to Qualer: The Future of Asset Health Management
• Qualer Dictionary of Terms

Administration 25

• Employee Administration
• Administration Employees Contact Information
• Site Management
• Company Configuration
• Departments Administration

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Products 4

• Product Manager
• Product Taxonomy
• How to Create a Product Specification
• How to Create a Generic Specification

Assets 15

• Asset Manager: Register New Asset
• Asset Information
• Asset Attributes
• Asset Status Types
• Filtering and Viewing Assets within the Asset Manager

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Service 25

• Work Order Manager
• Creating an Asset-less Order
• Service Agreements
• Creating Surveys
• Service Requests and Work Orders

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Asset FAQs 38

• Remove/Delete Product Specifications
• How to Edit Products
• How to Delete/Retire Asset
• How to delete "Revisions" of the certificate within the WO screen
• How to add "Order Level Comments"

View all 38

Service FAQs 13

• How do I Invoice and Apply Payments to Complete Orders?
• What access does a customer have through their sponsored portal?
• Why can't I generate a report or certificate?
• Register a New Asset to a Client
• Assign Specifications in Bulk

View all 13