Administration

A detailed look at the company administration interface & features.

Employee Administration
Overview The Employee administration panel allows system administrators to manage how her/his company site is accessed by its employees. System Adminis...
Thu, 11 Jun, 2020 at 7:35 AM
Site Administration
Site Administration Overview Qualer uses the concept of a "Site" to delineate between business units, laboratories, and physical facilities...
Tue, 10 Mar, 2020 at 12:46 PM
Departments Administration
Departments Overview Departments are used to group employees for internal organization and work order fulfillment. Departments are designated to accept...
Tue, 13 Jun, 2017 at 5:02 PM
Company Basic Information
Basic Information Overview: The Basic Information stored in Qualer will be displayed through your service providers, client and employee interactio...
Tue, 17 Sep, 2019 at 10:57 AM
Operation Settings
Workflow The Operation Settings panel helps you define the different groupings, classes, units of measure, and asset pools to further custo...
Tue, 31 Mar, 2020 at 8:02 AM
Service Workflow Configuration
Under Administration > Service Workflows, there are four types of flows that can be customized for the entire portal: 1) Work Request Flow          ...
Thu, 28 May, 2020 at 11:14 AM
Notification Settings
Notification Settings Overview Notification templates for all notification events can be configured in the "Notification Settings" folder of th...
Fri, 1 May, 2020 at 8:03 AM
Service Capabilities
Overview The Service Capabilities page allows system administrators to define the types of instruments and the corresponding services offered...
Tue, 10 Mar, 2020 at 1:35 PM
Service Levels
Overview The Service Levels page allows you to create all the distinct services your company provides with the ability to elaborate and def...
Tue, 21 Apr, 2020 at 1:11 PM
Service Pricing
Overview Service Pricing should be configured after your service capabilities have been identified and your service levels have been defined.  Once config...
Tue, 10 Mar, 2020 at 1:39 PM