Administration

A detailed look at the company administration interface & features.

Employee Administration
Overview The Employee administration panel allows system administrators to manage how her/his company site is accessed by its employees. System Adminis...
Wed, 24 Apr, 2024 at 5:55 AM
Site Management
Site Administration Overview Qualer uses the concept of a "Site" to delineate between business units, laboratories, and physical facilities. The ...
Wed, 17 Apr, 2024 at 2:00 AM
Company Configuration
Overview: Define company information in Administration Configuration. Customize your portal domain, upload certifications, and update communication informa...
Wed, 17 Apr, 2024 at 2:20 AM
Departments Administration
Departments Overview Departments are used to group employees for internal organization and work order fulfillment. Departments are designated to accept or...
Wed, 17 Apr, 2024 at 2:42 AM
Operation Settings
Workflow The Operation Settings panel helps you define the different groupings, classes, units of measure, and asset pools to further custo...
Wed, 23 Dec, 2020 at 7:18 PM
Service Workflow Configuration
Under Administration > Service Workflows, there are four types of flows that can be customized for the entire portal: 1) Work Request Flow          ...
Thu, 10 Dec, 2020 at 2:06 PM
Events & Notification
Events & Notification Overview Users can adjust the templates for all notification events within the "Notifications Settings" section found...
Fri, 12 Apr, 2024 at 8:41 AM
Service Capabilities
Overview The Service Capabilities page allows system administrators to define the types of instruments and the corresponding services offered...
Tue, 10 Nov, 2020 at 3:57 PM
Service Levels
Overview The Service Levels page allows you to create all the distinct services your company provides with the ability to elaborate and def...
Sun, 10 Jan, 2021 at 8:56 PM
Service Pricing
Overview  Service Pricing should be configured after your service capabilities have been identified and your service levels have been defined.  ...
Mon, 22 Nov, 2021 at 2:34 PM