Administration
A detailed look at the company administration interface & features.
Overview The Employee administration panel allows system administrators to manage how her/his company site is accessed by its employees. System Adminis...
Fri, 2 Apr, 2021 at 2:57 PM
Site Administration Overview Qualer uses the concept of a "Site" to delineate between business units, laboratories, and physical facilities...
Thu, 5 Nov, 2020 at 3:23 PM
Departments Overview
Departments are used to group employees for internal organization and work order fulfillment. Departments are designated to accept...
Tue, 13 Jun, 2017 at 5:02 PM
Basic Information Overview: The Basic Information stored in Qualer will be displayed through your service providers, client and employee interactio...
Tue, 10 Nov, 2020 at 3:54 PM
Workflow The Operation Settings panel helps you define the different groupings, classes, units of measure, and asset pools to further custo...
Wed, 23 Dec, 2020 at 7:18 PM
Under Administration > Service Workflows, there are four types of flows that can be customized for the entire portal: 1) Work Request Flow ...
Thu, 10 Dec, 2020 at 2:06 PM
Notification Settings Overview Notification templates for all notification events can be configured in the "Notification Settings" folder of th...
Mon, 26 Oct, 2020 at 4:06 PM
Overview The Service Capabilities page allows system administrators to define the types of instruments and the corresponding services offered...
Tue, 10 Nov, 2020 at 3:57 PM
Overview The Service Levels page allows you to create all the distinct services your company provides with the ability to elaborate and def...
Sun, 10 Jan, 2021 at 8:56 PM
Overview Service Pricing should be configured after your service capabilities have been identified and your service levels have been defined. Once config...
Mon, 21 Dec, 2020 at 3:49 PM