Administration

A detailed look at the company administration interface & features.

Employee Administration
Overview The Employee administration panel allows system administrators to manage how her/his company site is accessed by its employees. System Adminis...
Tue, 17 Sep, 2019 at 10:19 AM
Site Administration
Site Administration Overview Qualer uses the concept of a "Site" to delineate between business units, laboratories, and physical facilities....
Tue, 17 Sep, 2019 at 10:27 AM
Departments Administration
Departments Overview Departments are used to group employees for internal organization and work order fulfillment. Departments are designated to accept...
Tue, 13 Jun, 2017 at 5:02 PM
Company Basic Information
Basic Information Overview: The Basic Information stored in Qualer will be displayed through your service providers, client and employee interactio...
Tue, 17 Sep, 2019 at 10:57 AM
Operation Settings
Workflow The Operation Settings panel helps you define the different groupings, classes, units of measure, and asset pools to further custo...
Tue, 17 Sep, 2019 at 1:54 PM
Notification Settings
Notification Settings Overview Notification templates for all notification events can be configured in your "Notification Settings" folder of t...
Wed, 18 Sep, 2019 at 11:01 AM
Service Capabilities
Overview The Service Capabilities page allows system administrators to define the types of instruments and the corresponding services offered...
Wed, 18 Sep, 2019 at 10:51 AM
Service Levels
Overview The Service Levels page allows you to create all the distinct services your company provides with the ability to elaborate and def...
Tue, 12 Nov, 2019 at 10:42 AM
Service Pricing
Overview Service Pricing should be configured after your service capabilities have been identified and your service levels have been defined.  Onc...
Fri, 20 Sep, 2019 at 10:31 AM
Change Management
Note: If you’re having difficulty in locating or navigating to the Change Management tab, contact support at support@qualer.com or call 858-223-1560; ...
Thu, 19 Sep, 2019 at 8:53 AM