Administration
A detailed look at the company administration interface & features.
Overview The Employee administration panel allows system administrators to manage how her/his company site is accessed by its employees. System Adminis...
Tue, 17 Sep, 2019 at 10:19 AM
Site Administration Overview Qualer uses the concept of a "Site" to delineate between business units, laboratories, and physical facilities....
Tue, 17 Sep, 2019 at 10:27 AM
Departments Overview
Departments are used to group employees for internal organization and work order fulfillment. Departments are designated to accept...
Tue, 13 Jun, 2017 at 5:02 PM
Basic Information Overview: The Basic Information stored in Qualer will be displayed through your service providers, client and employee interactio...
Tue, 17 Sep, 2019 at 10:57 AM
Workflow The Operation Settings panel helps you define the different groupings, classes, units of measure, and asset pools to further custo...
Tue, 17 Sep, 2019 at 1:54 PM
Notification Settings Overview Notification templates for all notification events can be configured in your "Notification Settings" folder of t...
Wed, 18 Sep, 2019 at 11:01 AM
Overview The Service Capabilities page allows system administrators to define the types of instruments and the corresponding services offered...
Wed, 18 Sep, 2019 at 10:51 AM
Overview The Service Levels page allows you to create all the distinct services your company provides with the ability to elaborate and def...
Tue, 12 Nov, 2019 at 10:42 AM
Overview Service Pricing should be configured after your service capabilities have been identified and your service levels have been defined. Onc...
Fri, 20 Sep, 2019 at 10:31 AM
Note: If you’re having difficulty in locating or navigating to the Change Management tab, contact support at support@qualer.com or call 858-223-1560; ...
Thu, 19 Sep, 2019 at 8:53 AM