Service

No matter what business you're in, it undoubtedly has customers - the Service tab is the hub for managing those relationships.

Work Order Manager
Overview: Work orders are services that will be performed by your company's service team and can either be requested internally to ser...
Tue, 2 Aug, 2016 at 2:56 PM
Creating an Assetless Order
There are several reasons why a vendor or a life science company may need to create an order for service without any assets or service levels.  For exampl...
Fri, 30 Aug, 2019 at 8:47 AM
Service Agreements
There are two types of agreements: vendor agreements and client agreements. All Qualer users will find vendor agreements. Only service providers, or users w...
Fri, 1 May, 2020 at 8:25 AM
Creating Surveys
This article explores creating a new survey in qualer. Additional information can be found here: https://qualer.freshdesk.com/support/solutions/articles/600...
Wed, 27 Nov, 2019 at 11:31 AM
Setting Up TAR (Test Accuracy Ratio)
Within a parameter of a service capability, there is the ability to turn on test accuracy ratio (TAR), or the comparison of the UUT and the reference standa...
Mon, 6 Apr, 2020 at 12:56 PM
Coordinating Rentals
By using Qualer's transfer of assets to client's feature, Rentals can be tracked and traced by using a combination of features. Outlined is an exa...
Fri, 1 May, 2020 at 11:28 AM