Service
No matter what business you're in, it undoubtedly has customers - the Service tab is the hub for managing those relationships.
Overview: Work orders are services that will be performed by your company's service team and can either be requested internally to service you...
Tue, 22 Dec, 2020 at 12:39 PM
There are several reasons why a vendor or a life science company may need to create an order for service without any assets or service levels. For exampl...
Wed, 11 Nov, 2020 at 4:14 PM
There are two types of agreements: vendor agreements and client agreements. All Qualer users will find vendor agreements. Only service providers, or us...
Fri, 17 Jun, 2022 at 8:14 AM
To access a list of surveys (or start one from scratch), add /surveys to the end of the company url like atommare.qualer.com/surveys. Click on a survey ...
Wed, 16 Dec, 2020 at 11:05 AM
Within a parameter of a service capability, there is the ability to turn on test accuracy ratio (TAR), or the comparison of the UUT and the reference standa...
Thu, 5 Nov, 2020 at 3:45 PM
By using Qualer's transfer of assets to client's feature, Rentals can be tracked and traced by using a combination of features. Outlined is an examp...
Fri, 1 May, 2020 at 11:28 AM
Work Items Module As the vendor, the Work Items page will now allow you to view individual items from multiple orders in one table rather than having t...
Wed, 23 Dec, 2020 at 7:40 PM
With this module, you are able to manage your invoices. Workflow First, hover over SERVICE in your top navigation bar > click &quo...
Fri, 9 Jul, 2021 at 10:53 AM
Similarly, to be able to select a Master Template at the order level, now users will be able to select a Master Agreement at the order level. The master a...
Wed, 15 Jun, 2022 at 4:36 PM