Documentation and Support

Managing Work Orders Work orders in Qualer enable your company's service team to manage services for both internal equipment and client equipment. T...

Creating an Asset-less Service Order Navigate to Service Request: From the main Dashboard page, click on "Make Service Request" in the Tool...

There are two types of agreements: vendor agreements and client agreements. All Qualer users will find vendor agreements. Only service providers, or u...

To access a list of surveys (or start one from scratch), add /surveys to the end of the company url like atommare.qualer.com/surveys. Click on a survey ...

Overview Work orders are requested and fulfilled in Qualer using two distinguishing categories.  Service Requests (found under the ASSETS tab in the ...

Enabling and Configuring Test Accuracy Ratio (TAR) for a Service Capability Navigate to the Parameter: Go to a measurement parameter that has been conf...

Managing Rentals with Qualer This process outlines how to track and manage rentals using Qualer’s Transfer of Assets to Clients feature. Ensure preliminary...

Work Items The Work Items page allows vendors to view individual items from multiple orders in one table, providing greater visibility and efficiency. ...

Managing Invoices This module allows you to efficiently manage your invoices. Follow these steps to navigate and use its features: Workflow Overview ...

Users can now select a Master Agreement at the order level, just like selecting a Master Template. Follow these steps to understand and use this feature: ...