FAQs

Assign Maintenance Plans for Multiple Assets
Steps to Assign Maintenance Plans for Multiple Assets Go to SERVICE > MANAGE CLIENTS. Click on the client you need. Select the assets you want to ass...
Fri, 20 Sep, 2024 at 11:38 AM
Setting Up and Managing a Multi-Component System in Qualer
To Assign an Asset as Part of a Multi-Component System: Navigate to ASSETS > ASSET MANAGER. Click the blue SN (Serial Number) of the asset to open its...
Wed, 20 Nov, 2024 at 10:15 AM
Bulk Changes in the Work Order
Qualer allows users to make bulk changes to assets within a work order. Changes can be applied to one or multiple selected assets, regardless of the total n...
Wed, 20 Nov, 2024 at 10:25 AM
How to create an Internal Work Order
In order to create an Internal Work Order, please, follow the steps below: First, click into the Asset Manager  You can use your asset status b...
Mon, 12 Oct, 2020 at 2:35 PM
Previously used Specification
When you manually add a specification for an item in the Work Order Detail View, it is stored for future use. Steps to Add and Reuse Specifications: O...
Wed, 20 Nov, 2024 at 10:29 AM
Editing a Specification within the Work Order Screen
Follow these steps to edit or add specifications in a work order: Navigate to Service > Work Orders and click on the specific work order. Click on the...
Wed, 20 Nov, 2024 at 10:50 AM
Start New Work Order from Previous Work Order
Users can create a new work order based on a previously created work order. A new "Copy Work Order" menu item will be added to the Work Order mana...
Wed, 20 Nov, 2024 at 11:06 AM
How to add “Task Checklist” within the service capabilities
To start with the checklist process, click on the “Service level” then click on the “Checklists & Procedures”:  Click on service level and add t...
Mon, 18 Sep, 2023 at 12:00 PM
How do I use the Integration API?
The following guide demonstrates how to use Qualer's Latest Integration API and how to test it with no code. Please note, this guide requires compan...
Fri, 19 Jul, 2024 at 1:32 PM
Parameters of selected specification are not showing up in AsFound screen
To make all specification parameters visible in the As Found screen, follow these steps: Go to the associated Service Capability. Click on the Service Le...
Wed, 20 Nov, 2024 at 11:09 AM