FAQs from Life Science Clients

How Do I Review a Work Order My Vendor Created in Qualer?
Overview Qualer allows service providers the ability to manage and service their client's assets whether they are a subscribed use...
Fri, 16 Jun, 2017 at 8:36 AM
Request Service From Your Vendor
Overview Qualer allows asset owners to request services on their assets from their vendors.  Below is a detailed guide for helping you crea...
Fri, 16 Jun, 2017 at 12:18 PM
I created an order, but my vendor hasn't received it. Where should I look?
Once the order is created, you have an opportunity to send it for a secondary Approval step within your organization. To access these orders first go t...
Wed, 13 Jul, 2016 at 10:11 AM
How do I access my service reports and certificates?
Overview Qualer allows asset owners to request services on their assets from their vendors.  Below is a detailed guide for helping you access y...
Thu, 15 Jun, 2017 at 4:23 PM
How to Accept a Vendor Quote
To accept a vendor quote and agreement, begin by selecting “vendor quotes and agreements” under the assets module. Once you enter the “vendor agr...
Mon, 12 Dec, 2016 at 3:40 PM
How to access certificates in Qualer
Overview In this article you will learn how to access your certificates within the Qualer portal. Workflow Once you are in the Qualer Dashbo...
Thu, 24 Aug, 2017 at 9:33 AM