FAQs

Remove / Hide client
In order to remove client companies that will sever the client-vendor relationship follow the steps below: First, hover over SERVICE in your top navigation...
Wed, 20 Jan, 2021 at 7:03 AM
Change the product through edit asset
When you need to change the product through edit asset: You will see a pop-up window like below: Quick & right way to use this search win...
Thu, 17 Sep, 2020 at 2:28 PM
Assign the maintenance plans for multiple assets
In order to assign the maintenance plans for multiple assets at once follow the steps below: Go to SERVICE>MANAGE CLIENTS; Click on the client you n...
Thu, 17 Sep, 2020 at 2:40 PM
Enable / disable Multi-component system
Multi-Component System is the feature to tie assets together, like various parts of an HPLC (high performance liquid chromatography) that are serviced separ...
Thu, 17 Sep, 2020 at 3:37 PM
Bulk Changes in the Work Order
Qualer's users are able to make some bulk changes it the work order. No matter how many items in the Work order, you can select one or several asse...
Wed, 10 Feb, 2021 at 2:49 PM
How to create an Internal Work Order
In order to create an Internal Work Order, please, follow the steps below: First, click into the Asset Manager  You can use your asset status b...
Mon, 12 Oct, 2020 at 2:35 PM
Previously used specification
If you manually add a specification for an item in the Work order detail view, it'll be stored for future use. Follow the steps below:   go to new WO...
Thu, 15 Oct, 2020 at 1:48 PM
How to edit specifications from within the work order screen?
To Edit a specification within the Work Order Screen, Follow Steps below:- 1- Go to Service < Work Orders < Click on the particular WO 2- Cli...
Fri, 4 Dec, 2020 at 10:30 AM
Start New Work Order from Previous Work Order
Users are able to create a new work order based on a previously created work order. A new "Copy Work Order" menu item will be added to the Work Or...
Mon, 14 Dec, 2020 at 2:54 PM
How to Override Next Due Date For Assets On Maintenance Plans
You are able to edit the next due date for assets on Maintenance plans instead of the maintenance plan locking the date. This can be done on the service ord...
Mon, 21 Dec, 2020 at 3:22 PM