If you encounter issues with specifications in a Work Order, ensure the following steps are correctly executed:

  • Verify Parameter Names: Ensure the parameter names in the specification match those in the Measurement tab of the corresponding Service Level.
  • Check Asset-Level Specification: Confirm that the correct specification is selected at the Asset level.


Workflow

  • Access the Specification:
    • Navigate to the Specification associated with the Work Order.
    • Click Edit to view the Parameters.

  • Match Parameters:

    • Go to Administration > Service Capability.
    • Search for the relevant capability.
    • Click on the Service Level (blue color link).
    • Open the Measurement tab and locate the Parameter (e.g., "Weight").
    • Ensure the Parameter Name matches the one in the Work Order Specification.


  • Check Work Order Screen:

    • Go to the Work Order screen.
    • Click on the Asset tag associated with the Work Order.
  • Verify Asset Specification:

    • Click Edit in the Asset details.
    • Navigate to the Service tab.
    • Ensure the correct Specification is selected.