Overview

The Asset Rejection Management feature allows asset owners to reject proposed changes without permanently deleting them. This improvement provides a more efficient workflow by enabling requestors to edit and resubmit rejected changes rather than creating entirely new requests.

For Approvers: How to Reject Changes

When reviewing asset change requests, you can now reject changes while providing feedback:

For this example, let's assume that we are modifying an asset by changing its room. The asset room field has a "Gated + Reason" change management policy.

Navigate to the Changes tab
Select changes to reject and click "Reject All"
Enter a rejection reason in the provided text field
Click "Reject n changes" to complete the action

The change will be marked as "Rejected" and moved from the approval queue to the dedicated "Rejected" screen.

For Requestors: Finding Your Rejected Changes

When your change request has been rejected:

You can subscribe to receive an "Asset Change Rejected" notification which can contain:

Who rejected the change
When it was rejected
The reason for rejection (if provided)

Use the About My Assets - Asset Change Rejected notification.

To access your rejected changes:

Navigate to Asset Manager
Click the new "Rejected" filter in the view options
All rejected records will be displayed with purple indicators

Identifying Rejected Records

Rejected records are visually distinguished in the system:

A purple shield appears on the record indicating its rejected status
The red lock icon on rejected records appears as a purple shield instead.
When viewing the record details, click on the purple shield icon to quickly see the changes tab.
To re-submit or clear this change, navigate to the asset editor and find the field that was initially modified. You will see a purple lock next to the the rejected change. Click on the field OR the purple lock to retract your change or re-submit the change for approval.