The status show below indicates an intermediary status that is waiting for documents to be generated. If the report generation is taking a significant amount of time, it is because the system was unable to move it to the next status automatically.
Steps to Reset Work Status in Qualer
- Navigate to Reset Status in the Qualer interface.
- Click on the Force option. (This option is available only when the status change has been taking a significant amount of time.)
- By selecting Force, the system will manually reset the status.
- The work order will then proceed to the next work status automatically.