Asset and Service Managers can add attributes at the asset level for their internal assets or their client's assets. This will allow you to capture the necessary information about the asset and how it is used.  This information can then be used to influence the service requirements and will be displayed on relevant service order fulfillment screens.  These attributes can be configured for each asset independently via configuration in the Asset Manager or can complement attributes configured for the product models in the Product Manager.  


Steps to Add Asset Attributes

  • Click the "Edit" button.
  • In the "Edit Asset" pop-up, select the "Attributes" tab.
  • Enter the desired attribute name in the "Add Attribute" field.
  • Enter the corresponding value in the "Specify value..." field.
  • Click the "Add" button to create the asset attribute.
  • The new asset attribute will now appear in the attributes table.

 

Attribute Classifications

  • Asset Attributes - Attributes specific to an individual asset. These are unique characteristics or data points relevant to that particular asset.

  • Product Attributes - Attributes shared by all assets of a particular type. These are standardized characteristics that apply to every asset of the same model or product line.
    • Go to Product Manager > Company Products > Select the Product > Attributes > Add.


Custom Asset Attributes

Custom Asset Attributes are user-defined fields that allow you to store and manage specific data about your assets in Qualer. These attributes help you customize asset information to meet your organization's unique requirements, ensuring that you can track and report on the details that matter most to your business.


How to Add Custom Asset Attributes in Qualer

Steps:

  • Navigate to Administration:
    • Click "Administration" in the top menu bar.
  • Access Custom Attributes:
    • Click the "Configuration" link in the left menu bar.
    • Click the "Custom Attributes" link under Configuration.
  • Select Attribute Scope:
    • Choose the relevant type from the "Attribute Scope" drop-down menu and select "Asset".
  • Add New Attribute:
    • Click the "Add Attribute" button.
  • Define Attribute Details:
    • Enter the name in the "Name" field.
    • Select the appropriate type from the "Attribute Type" drop-down menu.
    • Fill in the "Pattern" field as needed.
    • Enter values in the "Decimal Places," "Minimum," and "Maximum" fields.
    • Provide a "Default Value" if necessary.
    • Specify any "Valid Values."
    • Enter the "Width" of the attribute.
    • Provide guidance in the "Hint" field.
    • Enter any additional information in the "Text" field.
  • Set Attribute Visibility:
    • Uncheck the "Is Hidden" checkbox if you want the attribute to be visible.
  • Set Attribute Searchability:
    • Unselect or select the "Is Searchable" checkbox based on your needs.
  • Save the Attribute:
    • Click the "Save" button to apply the changes.


Here's the final results after creating a Custom Attributes.