Feature ID: 36167
Feature Description: Asset information improvements
Use Case: Vendors working on assets will benefit due to access to additional asset information with the work order fulfillment screen. The additional information available includes:
1. Ability to view past asset service history along with public and private service notes.
2. Ability to view and edit asset and product attributes
3. Ability to view asset interval awareness chart
4. Ability to view asset performance charts
Go to a Work Order in the Fulfillment stage.
Select an asset
Click on the As Found tab
Click on the More button
The Asset's Service History will appear here
Click the Select Maintenance Plan drop-down to focus on a particular service
Click the Service Intervals tab
Click the Attributes tab
Click the Add button under Asset Attributes
Define the Asset Attribute and Click Save
Click the Add button under Product Attributes
Define the Product Attribute and Click Save
To adjust an attribute, Click the Pencil Icon adjacent to the desired attribute
Adjust accordingly and Click Save
Revert back to the WO screen
Click on the Asset Serial Number
Click on the Performance Tab
Click on the Select Chart drop-down to adjust the Performance at different service levels
*This is a "Feature Updates" article. If you need to get actual information, please go to the "Access to additional asset information with the work order fulfillment screen" article.