Feature ID: 36167

Feature Description: Asset information improvements 

Use Case:  Vendors working on assets will benefit due to access to additional asset information with the work order fulfillment screen. The additional information available includes:

1. Ability to view past asset service history along with public and private service notes.

2. Ability to view and edit asset and product attributes

3. Ability to view asset interval awareness chart

4. Ability to view asset performance charts


Go to a Work Order in the Fulfillment stage.



Select an asset



Click on the As Found tab

Click on the More button



The Asset's Service History will appear here

Click the Select Maintenance Plan drop-down to focus on a particular service



Click the Service Intervals tab



Click the Attributes tab 




Click the Add button under Asset Attributes



Define the Asset Attribute and Click Save




Click the Add button under Product Attributes




Define the Product Attribute and Click Save



To adjust an attribute, Click the Pencil Icon adjacent to the desired attribute



Adjust accordingly and Click Save




Revert back to the WO screen

Click on the Asset Serial Number



Click on the Performance Tab

Click on the Select Chart drop-down to adjust the Performance at different service levels





*This is a "Feature Updates" article. If you need to get actual information, please go to the "Access to additional asset information with the work order fulfillment screen" article.